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Inquire about consumer complaint process, receive information on businesses or business practices, learn about referrals to other state and federal agencies and sign up for scam alerts.
The Ombuds office helps affected parties work through questions, concerns, or complaints related to Oregon Department of Human Services (ODHS) programs or services. An ombudsman, or Ombuds professional, is an official appointed to investigate individuals' complaints against inefficient or inequitable administration.
Our volunteers advocate for residents in long-term care. Ombudsman volunteers serve for 4 hrs/wk, addressing complaints and concerns of residents, protecting their rights, and promoting their dignity.
Certified Ombudsman Volunteers advocate for residents in nursing homes, residential care and assisted living facilities and adult care homes. They visit with the residents, investigate, and help resolve concerns. You may also speak confidentially with a Deputy Ombudsman or leave your telephone number for assistance.
Oregon’s goal for ADRC is to provide services to all seniors, people with disabilities, their families and caregivers across the state regardless of income. ADRCs’ core services are information and assistance, options counseling, care transitions, health promotion, and streamlined eligibility to public programs.
A variety of volunteer opportunities exist in the Oregon State Park system. Volunteers are needed to host a park, Adopt-a-Park, or help with environmental and park maintenance projects. Special awards for individual and group service projects.
Telecommunication Devices Access Program loans specialized telephone equipment to Oregonians with a disability in hearing, vision, mobility, cognition, or speech.
Free library of 100,000 books and magazines in audio and Braille for anyone unable to read standard print because of visual or physical impairment. The necessary equipment is also provided free, including a special audio book player. Materials are sent by mail; no postage required. Books are also downloadable.
Certified SHIBA counselors provide help with Medicare: Free counseling, objective and private. SHIBA is available year-round to assist with any Medicare insurance questions, especially during Open Enrollment Period.